FAQs

Do you provide any free services?
No, but all initial research will be carried out free of charge. This will allow us to determine if we are able to help you.
Is it possible to do my own research?
Yes of course, but it is quite complex to understand the various websites at first glance. We can help you get started by coming to your home and showing you how to use the various websites and software you'll need. This could save you a lot of time and frustation! Take a look at our Starter Sessions page.
Do you work to recognised standards?
We adhere to the Genealogical Proof Standard described in Genealogy Standards published by the Board For Certification Of Genealogists. If we have to step outside these guidelines we would advise you accordingly. Further information here.
Do you only work in the southeast?
We are based in Chichester and are therefore ideally placed to access the record offices for Sussex, Surrey, and Hampshire. But much of the work is carried out online and we can therefore cover any area - at least in the initial stages. If it becomes necessary to visit a distant location we would advise you accordingly.